I was referred to Brad Abrahams by a consultant ophthalmologist as an opticians who ‘really knew their stuff’. I was recently assisted by Natalie and Liz with some glasses to help reduce glare and improve my comfort with night driving. They were able to offer excellent and very specific advice and assistance that included a significant modification to my standard prescription. This resulted in a pair of glasses that are superb at night and have significantly improved my driving comfort.
For various requirements, both simple and more complex, Brad and his team have been uniformly excellent - knowledgeable, skillful, always willing and able to explain the process and their recommendations, and always friendly and welcoming. I would have no hesitation in recommending them.
Ben Burns, 2017
Brad Abrahams offer exactly the sort of service and quality that you assume no longer exists in a world where talking about what you want and getting good and helpful advice are often no longer priorities for businesses that are more concerned about their profit margins than taking pride in what they do.
Liz measured me for my glasses with exactly the same care and attention that a good tailor would measure you for a bespoke suit. Making thoughtful suggestions as she did so (advising me on my choice of lenses for example where she encouraged me to get standard ones because of my prescription rather than the more expensive option). It seems to me that they start with a passion and interest in what they do and build the rest on that. The rest follows and the results speak for themselves. I would definitely go back to them for their help and advice again in the future.
Adam Marsh, 2017
I was looking for something better than the run of the mill national chains and by chance saw Brad Abrahams store when walking around Bath one day. From a warm greeting from the Receptionist and colleague that discussed style options that might suit me, through to the comprehensive eye test with Brad and then more help and fitting measurements with Lizzie, the whole experience was professional, friendly and comfortable. Miles ahead, in every way, from any Optician experience I have ever had before. Thank you Team Abrahams.
I came to Brad Abrahams after breaking my glasses and, because of my eyesight was desperate for a new pair. I was given an appointment on the day it happened and I must say that the examination was thorough and well explained to me. Ahsaan helped me find the right pair of glasses. He was very patient and of very good advice! I was blessed and got my glasses very quickly…Ahsaan’s patience was then again tested as it was time to adjust the glasses and he was just fantastic! I can only recommend the services given at Brad Abrahams as everybody makes you feel welcome and important…Fran, the receptionist is also absolutely lovely!Many thanks for making an upsetting day into a day of new opportunities…
I would have no hesitation in thoroughly recommending Brad Abrahams Optometry. Without question I have always received excellent customer care; the staff are friendly, professional and knowledgeable. They are very adept at assisting in the choice of new specs (always a big decision) and are excellent at picking frames which one might not necessarily initially choose but which often prove to be the best. Having seen various Opticians over the years, I have not veered from this one for some considerable time now, and certainly would not contemplate do so. I would also add that I receive a far more comprehensive and thorough eye test than has been experienced elsewhere.
HS - Bradford on Avon, 2016
I've been with BA opticians for 12 years, the service and selection of frames is nothing less than exceptional. In my time as a Customer I have moved to several locations including Cornwall and London and have still made the journey back to remain under Brad and the teams care. I am lucky enough that they post my contact lenses so only have to pop in for checks and to choose new specs which is always a pleasure. A lovely team of people who I trust with both my eye health and help when choosing frames that suit me and my personality. Thank you BA and team!
Dawn M, 2016
From the moment you step foot inside Brad Abrahams optician you feel the abundance of their professionalism, efficiency, kindness and patience which is all served up with a wonderful dollop of humour! It is a pleasure, not a chore, going through the whole process from sight test to choosing the glasses and lenses (no easy task if you are a mother of 5 opinionated children), to the final fitting . The experience is a truly pleasurable one and I amtouched by the amount of care and thought that goes into the service. I would go nowhere else .... as Brad has probably noticed as he has watched my brood grow up over the years and me grow .... Long sighted! Ahsaan has extremely good taste and is excellent at advising in a way that makes one feel as if we are doing all the choosing.
Brad and his team have been looking after my eyes [and those of my family] for over 20 years. In all that time, the expertise, service and advice have all been top notch. He alerted me to a problem with my vision that I would not have otherwise known about. Brad also looked after a couple of companies that I worked for and, significantly, discovered a nasty problem with one of our employees that probably saved the young man’s life. He also looked after a relative with medical issues with sensitivity and humour.
Graham Hooper, 2016
I heartily recommend the team at Brad Abrahams Optometry : from Brad, the main man, through to the team of specialists helping me to choose, fit and provide after-sales support for my glasses, together with the fun yet very professional team on the front desk, every single person was focussed on me as a customer. Nothing was too much trouble. Polite, friendly, helpful and, above all, expert advice, care and support – what more could any of us want when looking after our eyes ? Go Team Brad!
Professor Barry Gilbertson, Bath, 2016